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This timely publication sheds new light on the complex factors that drive parents to smack, shout or criticize their children and offers alternative solutions. This is the book which most closely mirror's Noël's "Calmer, Easier, Happier Parenting" seminar for parents. It explains in detail how to improve behavior through Descriptive Praise, Reflective Listening and the Six Step Method to Cooperation. It is full of useful examples to help with everyday parenting situations.